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Why am I unable to send a withdrawal request?

To be able to send a withdrawal request you must first pass the KYC process.
1- Log into the Portal 
2- Click on ‘Contact us’ and fill the Contact Form with subject ‘Payment’ then select ‘Withdrawal Request’ 
3- Type Message: Please check my documents and pass the KYC in order to send a withdrawal request.

Risk Warning: Contracts for Difference (CFD) are complex financial instruments carrying a substantial level of risk and may not be suitable for all investors, as they may result in the loss of all invested capital rapidly due to leverage. You should consider whether you understand how CFDs work, your investment objectives, level of experience, risk appetite, and, if necessary, seek advice from an independent financial advisor. Please read the full Risk Statement
Online Forex/CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 89.67% of retail investor accounts lose money when trading Online Forex/CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please read the full Risk Statement